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FAQS
Do you offer different cleaning packages and costs?
Yes, The Maids of Dallas Fort Worth Metroplex provides a variety of cleaning packages tailored to meet different needs, including one-time and recurring cleaning services.
What if I'm not happy with my cleaning?
Customer satisfaction is a priority. If you're unsatisfied with a cleaning, notify Two Maids within 48 hours, and they will promptly schedule a free re-clean to address your concerns.
Do I need to provide cleaning supplies?
No, The Maids of Dallas Fort Worth Metroplex supplies all necessary professional-grade cleaning products and equipment. If you prefer the use of your own products, inform the office and leave them on the kitchen counter; however, no discount is offered for using customer-provided supplies.
Can my pet stay home during the cleaning?
Yes, pets can remain at home during the cleaning. It's recommended to secure them in a safe area to ensure their safety and comfort, as well as that of the cleaning team.
What if I need to reschedule or cancel an appointment?
Life happens. If you need to reschedule or cancel, notify The Maids of Dallas Fort Worth Metroplex at least two business days in advance. Last-minute cancellations may incur a fee, as per local policies.
